Tuesday, December 30, 2008

By the Numbers

2008 is fast coming to an end and the web is filled with lists and rankings. Nothing brings a year to an end for the media like ranking the the best and worst of every aspect of the year. Sifting through these lists, I found a couple of surveys relevant to local companies. Rather than produce my own list of best and worst moments, I thought I'd point out some interesting results of other people's lists.

First, ForSee Results released a ranking of the best online retailers based on surveys of customers. Interestingly, local stalwart, Amazon.com, topped the list along with San Francisco based Netflix. Both companies were identified as having excellent customer satisfaction. According to the NY Time's take, this probably helps explain how Amazon.com was able to achieve significant growth during this past holiday season while much of the rest of the retailing world suffered.

Techflash is running a story about a survey from Glassdoor.com that ranks companies as the best and worst places to work. Local luxury retailer Nordstrom was the only Seattle area company to make the top 40 list which was headed by General Mills, Bain & Co., and Netflix. Interestingly, Glassdoor.com also released the companies with the lowest scores in this survey and it seemed to read as a who's who of struggling companies with Washington Mutual, Real Networks, Blockbuster, Chrysler, Countrywide, United Airlines and DHL all making appearances.

Rounding things out, both the Seattle Times and Seattle PI ran articles on the top ten stories of the year. The Seattle Times pointed out the collapse of WaMu and the Boeing machinists strike as two of the major local stories, while the Seattle PI took a more national and economic focus with its main stories tracking the rise and fall of oil prices, turmoil on Wall Street, and the continued decline of the real estate market.

With 2008 coming to a close, I am really looking forward to 2009. We had a lot of bad news this year, but I am optimistic that things will quickly start to look up.

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